Outline of steps in PS Interface for Managers

Example of a simple GOMS analysis of an interface.

action analysis & discussion
Screen 1
  • Type in 8 upper case charcters.
  • Use tab key or mouse pointer to move cursor to password input field.
  • Type in 8 lower case charcters.
  • Click "Sign in" button or tap "Return" key.
  • Await system response.
enter ID :: MHP MKKKKKKKK
enter pwd :: MHP MKKKKKKKK
click button :: MHP K
system response :: R

If the person entering the User ID uses the "caps lock" key, he or she will also have to add toggling off "caps lock" before entering the password.
Screen 2
  • Position mouse pointer over "Self Service."
  • Click on link.
  • Await system response.
click link :: MHP K
system response :: R
Screen 3
  • Position mouse pointer on "Manager."
  • Click on link.
  • Await system response.
click link :: MHP K
system response :: R
Screen 4
  • Position mouse pointer on "Tasks."
  • Click on link.
  • Await system response.
click link :: MHP K
system response :: R
Screen 5
  • Position mouse pointer on "Approve Time."
  • Click on link.
  • Await system response.
click link :: MHP K
system response :: R
Screen 6
  • Position mouse pointer on "Search."
  • Click on button.
  • Await system response.
click link :: MHP K
system response :: R
Screen 7
  • Position mouse pointer on the first name in the list.
  • Click on the link.
  • Await system response.
click link :: MHP K
system response :: R
Screen 8
  • Scroll down to see approval area of screen.
  • Position mouse pointer over radio button "Approved".
  • Click on radio button.
  • Position mouse pointer over "Save" button.
  • Click button.
  • Await system response.
use scroll bar :: MHP K
click radio button :: MP K
click "save" button :: MP K
system response :: R
Screen 9
  • Position mouse pointer over "OK."
  • Click on button.
  • Await system response.
click link :: MHP K
system response :: R
Screen 10
  • Scroll down to see bottom of screen.
  • Position mouse pointer over "Next in List."
  • Click on button.
  • Await system response.
use scroll bar :: MHP K
click radio button :: MP K
click "save" button :: MP K
system response :: R
Screen 11
  • Repeat steps on screens 8, 9, and 10 until all people on manager's list have been approved.
 See the beginning of a new design to make the interface more efficient. I've improved the interface by collapsing 4 screens into 1. There are more efficiencies to be had in the remaining screens but we will discuss them, and also other considerations from the other readings, when we finally next have class.